One of the outcomes I requested after being verbally abused in a taxi in July was that all drivers receive ongoing disability awareness training. I don't want them to receive training on entering employment, but at regular intervals, and I'd also like all offending drivers to receive training immediately after a report is made. I asked for people with disabilities to have a high level of input into the training - including direction of and inclusion in education content.
My contact at 13Cabs told me that there is an education DVD being produced, but it's on hold due to a lack of participants.
She's asked me if I know people with a wide range of disabilities who would like to get involved in starring in the DVD. I said OF COURSE I DO!
So, if you are in Melbourne, have a disability, and want to be involved in educating taxi drivers in disability awareness, please let me know (and leave your email address with me) so I can pass your name on. Contact me via the contact form if you want to keep your email off the Internet.
(If I am honest, I am not sure things would have progressed if I had not followed things up. I was told that a disability organisation did not respond to the call for people with disabilities, and the taxi company is waiting for another incident similar to mine to arise to generate greater public interest. Surely my incident generated enough public interest! I dont want this happening to anyone else. And I hope those two responses aren't a final indication of the level of commitment the taxi industry has to educating drivers about disability. Disappointing. BUT - I will continue to progress this issue and hold hope that positive change will occur as a result of driver education.)